Workplace Culture

How to Run a Skip-Level Meeting – Purpose, Tips & 5 Must-Ask Questions

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Two colleagues discuss work across a desk with a laptop during a skip-level meeting

A skip-level meeting is exactly what it sounds like: a meeting where a manager speaks directly with employees who normally report to their direct reports, effectively “skipping” one level in the hierarchy. The purpose is simple but powerful – it gives leaders a way to hear unfiltered feedback, understand the reality of day-to-day operations, and … Read more

Gallup Q12 – What It Is and How to Use It to Boost Employee Engagement

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Gallup Q12 survey graphic showing key questions that measure employee engagement

Employee engagement is one of those terms that leaders hear constantly, but many underestimate its true business impact. Engagement isn’t about whether employees seem happy or smile during meetings;  it’s about how emotionally connected they are to their work and their organization. And that emotional connection has measurable consequences. According to Gallup’s 2024 State of … Read more