Management

COO vs CEO – What’s the Real Difference?

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Business leader at a desk reviewing documents, symbolizing COO vs CEO differences in company leadership roles

When people talk about the top of a company’s leadership ladder, the terms CEO and COO often come up together. But while they may sound similar, they actually represent very different responsibilities. The CEO (Chief Executive Officer) is the highest-ranking leader, responsible for setting the company’s vision, strategy, and overall direction. The COO (Chief Operating … Read more

How to Run a Skip-Level Meeting – Purpose, Tips & 5 Must-Ask Questions

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Two colleagues discuss work across a desk with a laptop during a skip-level meeting

A skip-level meeting is exactly what it sounds like: a meeting where a manager speaks directly with employees who normally report to their direct reports, effectively “skipping” one level in the hierarchy. The purpose is simple but powerful – it gives leaders a way to hear unfiltered feedback, understand the reality of day-to-day operations, and … Read more