Mike Roberts 
Employee engagement is one of those terms that leaders hear constantly, but many underestimate its true business impact. Engagement isn’t about whether employees seem happy or smile during meetings; it’s about how emotionally connected they are to their work and their organization. And that emotional connection has measurable consequences. According to Gallup’s 2024 State of … Read more
Scaling up in business means growing your company in a way that is sustainable, profitable, and efficient, not just increasing sales or headcount. According to the Kauffman Foundation (2024), fewer than 10% of startups actually succeed in scaling, while most remain small businesses or fail due to growing too quickly without systems in place. In … Read more
A Level 10 Meeting is a structured weekly meeting designed within the Entrepreneurial Operating System (EOS) framework to keep leadership teams aligned, accountable, and focused on results. Unlike traditional meetings that often drift into unproductive conversations, the Level 10 format provides a 90-minute agenda that prioritizes solving issues, reviewing progress, and ensuring every leader leaves … Read more
A strategic inflection point (SIP) is the moment when fundamental changes in an industry, market, or technology force a company to adapt, or risk decline. The term was popularized by Andy Grove, the legendary CEO of Intel, who described it as the time when a business must make critical choices to survive disruptive shifts. According … Read more
The 3 Ps of Marketing – Product, Price, and Promotion – are core elements of any marketing strategy. They determine what you sell, how much you charge, and how you communicate your offer to the market. Together, they shape how a business attracts customers, differentiates itself from competitors, and achieves sales goals. Unlike broader marketing … Read more
Big Data as a Service (BDaaS) is a cloud-based service model where providers deliver tools, infrastructure, and platforms for storing, processing, and analyzing massive datasets without the customer needing to build or maintain their big data environment. In simple terms, it allows businesses to access enterprise-grade big data capabilities on demand, paying for only what … Read more
A virtuous circle is one where a good event feeds on itself to improve business further. It is a positive feedback loop. A virtuous circle can be small operating over days or it can drive a whole company’s strategy for decades. The same positive feedback loop can also run in reverse however, to create a vicious … Read more
Core and Context is a distinction that separates the few activities that a company does that create true differentiation in customers’ eyes (CORE) from everything else that a company needs to do to stay in business (CONTEXT). “Core” refers to the innovative processes that businesses undertake to create differentiation that wins customers. “Context” refers to … Read more
Introduced by Michael Porter in 1985, an activity system map is a powerful tool used in strategic planning to visualize and enhance an organization’s competitive edge. It illustrates the links between the clusters of activities and the processes that support the core competencies, hence representing how the activities pursued by an organization fit with and … Read more
The flywheel concept in business is a strategic approach where small, consistent actions build momentum, leading to significant long-term growth. This concept emphasizes how repeated efforts can accumulate and create powerful forward motion. Forget about quick fixes. The flywheel requires patience and persistence. But you will pay for it, believe me. The results of such … Read more